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4.97 stars - based on 313 reviews

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Big Lake Automotive

19868 172nd St
Big Lake, MN 55309

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Some drivers are nervous when they take their car to an auto shop, concerned about what type of automotive repair is going to be done, as well as how much it will cost them. Your anxiety can be relieved just by asking a few questions so you will have a better understanding of the work to be performed. Don’t wait to get a phone call from your mechanic with unexpected costs, an extended length of time required for the work, or an unexpected repair

When your mechanic starts talking about the automotive service that should be done on your vehicle, here are four tips to keep in mind:

  1. Ask questions – Ask for an explanation of the work to be done, including the specific problem, the automotive repair needed to fix the problem, and the cost before proceeding with any work.
  2. Slow down – Don’t be in a hurry when dropping off your vehicle at the auto shop. A quick diagnosis is often wrong, wasting your time and money. Your mechanic should take the time to ask you questions and listen to your answers.
  3. Stay in contact – Leave a phone number with the auto shop as you should be notified of any unexpected problem arises.
  4. Understand Policies – Make sure you understand the auto shop’s policies for labor rates, guarantees, warranties, and acceptable methods of payment. These policies should be in writing.

Remember: The more questions you ask and the more you understand about the work to be done, the more satisfied you will be with the automotive service you receive.

Looking for quality automotive repair? Contact our ASE-`Certified technicians at Big Lake Automotive today for more information about automotive service and to schedule an appointment. Our auto shop proudly serves the residents of Big Lake, MN, and surrounding areas.

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Some vehicle owners don’t want to schedule regular automotive service because of the time and cost involved. There are four tips for quality automotive repair!
20
Jul
2019

Some drivers are nervous when they take their car to an auto shop, concerned about what type of automotive repair is going to be done, as well as how much it will cost them. Your anxiety can be relieved just by asking a few questions so you will have a better understanding of the work to be performed. Don’t wait to get a phone call from your mechanic with unexpected costs, an extended length of time required for the work, or an unexpected repair

When your mechanic starts talking about the automotive service that should be done on your vehicle, here are four tips to keep in mind:

  1. Ask questions – Ask for an explanation of the work to be done, including the specific problem, the automotive repair needed to fix the problem, and the cost before proceeding with any work.
  2. Slow down – Don’t be in a hurry when dropping off your vehicle at the auto shop. A quick diagnosis is often wrong, wasting your time and money. Your mechanic should take the time to ask you questions and listen to your answers.
  3. Stay in contact – Leave a phone number with the auto shop as you should be notified of any unexpected problem arises.
  4. Understand Policies – Make sure you understand the auto shop’s policies for labor rates, guarantees, warranties, and acceptable methods of payment. These policies should be in writing.

Remember: The more questions you ask and the more you understand about the work to be done, the more satisfied you will be with the automotive service you receive.

Looking for quality automotive repair? Contact our ASE-`Certified technicians at Big Lake Automotive today for more information about automotive service and to schedule an appointment. Our auto shop proudly serves the residents of Big Lake, MN, and surrounding areas.

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Haley Krotz
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